Monday, April 29, 2013

Honeywells New Turbo Series Alarm panels a Major Disapointment

I like the advanced series of panels Honeywell makes for commercial work like the Vista 128/ 250 BP  and 32,128 and 250 FBP
But the problem none of them would work with Total Connect 2  the more advanced of the total connect services or the Tuxedo Keypads  available thru Honeywell they only worked with TC1
There answer to this was the new Turbo series panels Vista   128/250 BPT and 32,128/250 FBPT
great you get the best of both worlds with more features . WRONG
In fact the new panels are lacking several handy features dealers like my self use  and you pay more for the turbos to get less makes no sense .
Gone are the Direct Wire down loader feature where you can use the 5104 serial input module to program on site  . Gone is the handy feature to allow a small add on beeper piezo which follows the keypad beeper when you need to know in back of shop or in big warehouses someone has come thru the door plus many others  in my eyes not worth the $100.00 cost increase for the new panels just so the will work on TC 2  Once again build something you think dealers and customers want but never ask.
Sorry but my customers do not want to pay more to get less.  While yes the turbos give you TC2 and Tuxedo capability which some commercial customers will pay for most will not once again a total disappointment .

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