So you watch one of those home remodeling shows and it looks easy enough to do small electrical or plumbing project no problem go to the big box hardware buy what you need and install it and it looks good but your neighbor hires a tradesman to do same job and when you go to see what neighbor has done the quality of his parts he bought especially the electric lights and plugs thou same manufacturer are of a better quality at same price you payed the big box for lesser quality . So what the hell is going on.
That's right you where ripped off by the big box selling you a consumer grade product instead of a professional product the tradesman bought at a local supply house.
The problem the Big Box store can not buy a professional grade product then mar-kit up enough to make the desired profit they must make on each product they sell.
Take this supposed Commercial spec grade switch
Its really Not this is a Consumer Grade Switch they sell to big Box and hardware store who sells them for around $6.00 a piece retail
which would not fall apart like one above.
This switch I buy wholesale at $6.50 is $15.00 retail well above what average consumer would pay for a wall switch so the buy this piece because It looks like a much better switch when it is not.
This goes on with many items you buy at Big Box and Hardware stores you are not getting for your money what you think you are getting.
Shop at a retailers outlet stores same game is being played you think your buying overstock 1st qualty or items than had small flaw.
Not the case at all at one time that was true but now manufacturers make a lesser quality item and pass it off at outlet stores as 1st quality take a good look your getting ripped off.
You really need to read specs on items compare them before you buy them or you will get ripped off.